Terms of Service

Terms of Service

This website is operated by THEPETFACE. Throughout the site, "we", "us" and "our" refer to THEPETFACE. By visiting our website or purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. Online store

By agreeing to these terms, you confirm that you are of legal age in your country of residence. You may not use our products for any illegal or unauthorized purpose.

2. Products and descriptions

We do our best to display products, colors and sizes as accurately as possible. We can't guarantee that your screen will display colors exactly. Images are for reference and may vary slightly from the actual product.

3. Prices and availability

Prices are shown in the currency of your region. They may change without notice. We reserve the right to modify or discontinue any product and to limit quantities per person or order.

4. Orders and payment

You agree to provide current, complete and accurate purchase information. We may refuse or cancel an order, for example due to pricing errors or suspected fraud. If we cancel an order that has already been paid, we'll refund you in full.

5. Shipping and returns

Shipping is governed by our Shipping Policy and returns by our Refund Policy, which form part of these terms.

6. Product use

Always choose the right size for your dog and supervise them while they wear the raincoat. Remove it if your dog shows discomfort and don't leave it on for long periods unsupervised. THEPETFACE is not liable for damage resulting from improper use of the product.

7. Intellectual property

All content on this site, including text, images, logos and graphics, belongs to THEPETFACE and may not be used without our written permission.

8. Limitation of liability

To the extent permitted by law, THEPETFACE shall not be liable for indirect damages arising from the use of the website or products, without prejudice to your statutory consumer rights.

9. Changes to these terms

We may update these terms at any time. Changes take effect as soon as they are published on this page.

10. Contact

Questions about these terms? Email us at soportethepetface@gmail.com.